Refund policy

📦 Return & Refund Policy

Thank you for shopping with Naseer & Co.! We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we’re here to help.

✅ Returns
You have [15/30] days from the date of delivery to return an item.

To be eligible for a return:

The item must be unused, unworn, and in the same condition that you received it.

It must be in the original packaging (if applicable).

A receipt or proof of purchase is required.

🔄 Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at 03096681505 with photos of the issue.

💰 Refunds
Once we receive your return and inspect it, we will notify you of the status of your refund. If approved:

A refund will be processed to your original payment method within [2_5] business days.

Shipping costs are non-refundable (unless the return is due to an error on our part).

🚚 Return Shipping
You will be responsible for paying for your own shipping costs for returning your item unless the return is due to:

A defective or damaged item

An incorrect order fulfilled by us

We recommend using a trackable shipping service or purchasing shipping insurance, as we can’t guarantee we’ll receive your returned item.

📩 Contact Us
If you have any questions about our return and refund policy, please contact us at:

📧 Email: muhammadahmadop@gmail.com
📞 Phone : 03096681505
📍 Address : Naseer Cosmetics 4 Block Sargodha Punjab